Home About Casually Gourmet Customer Support Private Labeling Wholesale Info Privacy Policy Contact Us

Customer Support

Our Guarantee
We go to extraordinary lengths to make the finest products available. If, for any reason, you or one of your customers is not completely satisfied, let us know and we will make it right immediately.

Damages
If you receive damaged products, please notify us immediately and keep the damaged product and shipping container. In order for us to make a claim, we have to have the product and the container. We will make arrangements to have the damaged goods picked up and will ship new product within 24 hours.

Shipping & Returns

Orders are shipped UPS. For addresses in the Continental U.S., a $6.95 shipping and handling charge will be added to the total cost of your order. Addresses outside the continental U.S. are not supported at this time. No shipping outside the U.S. For questions, call toll free 800-639-7604 during business hours, 8:00 AM - 6:00 PM EST.

  • Please use street addresses only, No P.O. Boxes.
  • We are not responsible for items that are undeliverable due to incorrect addresses.
  • Please call for RUSH shipment charges.